Customer Service Receptionist /Part-Time Weekends /FCM

Eden Prairie, Minnesota
Line Service
09-01-2020
Eden Prairie
Depends on Experience  Hourly
Part Time
Weekend

This is a part-time weekend position plus fill in as needed during the week.

Elliott Aviation, a leader in aircraft solutions, has an exciting opportunity for a Customer Service Receptionist at their facility at the Flying Cloud Airport in Eden Prairie, MN. Since 1936, Elliott Aviation has been a world-class provider of comprehensive and customer-focused solutions for business aviation.  Our vision, building partnerships that last, applies to our employees as well as our customers.  As a Customer Service Receptionist, you will play a key role in upholding the high standard of quality and customer service.

This hands-on position is responsible for greeting customers, answering the multi-line switchboard and handling fuel requests.

Responsibilities of this position include:

  • Make customers feel appreciated by giving exemplary customer service
  • Receptionist duties including directing incoming calls and handling customer requests
  • Work with and coordinate line service calls and requests
  • Maintain security by controlling access to the ramp
  • Maintain the lobby area
  • Computer invoicing of front desk items
  • Assist with administrative duties including mailings and filing
  • Answer radio calls from line service and pilots
  • Arrange hotel, car and catering  accommodations
  • Assist customers with service calls as needed
  • Update fuel price changes
  • Fuel balancing
  • Cash Handling
  • Other duties as assigned 

Job requirements:

Top candidates will possess excellent interpersonal skills, have knowledge of office procedures and equipment and is familiar with Microsoft Word and Excel. Other requirements include:

  • High School Diploma or GED
  • Two years of customer service experience
  • Clerical experience
  • Switchboard experience
  • Good math skills
  • Able to write simple correspondence
  • Must be able to work various shifts and overtime as needed